Management and Staff

The professional staff at Small Steps – Big Strides has more than half a century of combined experience in childcare and education. Come meet the people who are dedicated to the well-being of your child.

Kelly Pollak

Executive Director

Our goal is to give your children equal parts of caring, discipline, fun, exploration, and challenge.

Small Steps – Big Strides Childcare is headed by Executive Director Kelly Pollak. A former finance management professional and holder of a Bachelor’s degree in Finance, as well as a Master’s in Business Administration. Kelly followed her passion for children and their development by starting Small Steps – Big Strides. While her duties are many, in the end, her main goal is ensuring that parents’ expectations are being met and exceeded daily. Kelly is very enthusiastic about parental feedback and suggestions, and welcomes all communication. You may reach her at

Diana Richmond

Assistant Director

It gives me great pleasure to work with all age groups here at the Center as they experience and see the world around them.

Diana’s simplest pleasure is enjoying family time with her husband and three children, which may include “game night,” taking small trips, or having friends over for dinner.  She holds a Bachelor’s degree in Individual & Family studies from Kent State University, and has spent the past 24 years in early childhood education.

Angie Kennedy

Assistant Director

There is no greater joy than being part of a child’s excitement as they learn how to spell their own name.

Angie is a lead teacher in the Center, and also supports her co-workers with scheduling and closings. She holds an Associate’s degree in Applied Educational Technology, and has been a childcare professional since 1992, continuously taking great pride in seeing children achieve their goals. When not working, she enjoys spending time with her own family, including beach and camping excursions, reading and listening to music.